FAQ

Creating an account at Roaring21 Casino is quick and straightforward. First, visit our homepage and click the 'Sign Up' or 'Register' button prominently displayed at the top of the screen. You'll need to provide some basic information including your name, email address, date of birth, and contact details. Create a secure password that combines letters, numbers, and special characters for maximum security. Once you've completed the registration form, you'll need to verify your email address by clicking on the link sent to your inbox. After verification, your account will be active and ready to use. Remember that you must be at least 18 years old (or the legal gambling age in your jurisdiction) to create an account. The entire process typically takes less than five minutes, and you'll be ready to make your first deposit and claim your welcome bonus immediately after registration.

Roaring21 Casino offers an exceptional welcome package for new players. Our standout offer is a 400% match bonus up to $4,000 plus 100 free spins on Lucky 6 Slots, which can be claimed TWICE for a total potential bonus of $8,000 and 200 free spins. This requires a minimum deposit of $35 and comes with a 40x wagering requirement. For players looking for alternatives, we also offer a straightforward 500% bonus with the code DEP500, subject to a 40x playthrough requirement. Cryptocurrency enthusiasts can take advantage of our 300% Crypto Special, which offers up to $3,000 in bonus funds with a $10 minimum deposit and a 50x wagering requirement. Beyond these welcome offers, Roaring21 features a diverse range of ongoing promotions including weekly bonuses, reload offers, cashback deals, and seasonal promotions for holidays like Christmas, Easter, and Halloween. High rollers and Bitcoin users can also find specialized bonuses designed to maximize their playing potential.

Yes, Roaring21 Casino offers exclusive No Deposit Bonus codes for players looking to try our games without making an initial investment. Currently, we have the LCB25FC code available, which provides a $25 Free Chip that can be used on our slot games. This bonus comes with a 40x wagering requirement and a maximum cashout of $200. To qualify, you must have made at least one deposit of $50 or more in the last 30 days. Another option is our NDB40 code, which gives you $40 in bonus funds specifically for our Reel Series video slots (excluding progressive slots). With this bonus, the maximum bet allowed is $10 per spin. Please note that no deposit bonuses are typically available only before making your first deposit, so new players should consider claiming these offers before depositing. These bonus codes are subject to our general terms and conditions, and availability may change, so we recommend checking our promotions page regularly for the most up-to-date offers.

Roaring21 Casino offers a diverse range of secure payment methods to accommodate players' preferences. For deposits, you can use major credit cards including Visa and MasterCard for instant transactions. We also support popular e-wallets such as Neteller, Skrill, and ecoPayz, which provide quick and convenient funding options. For players who prefer traditional banking methods, we accept Bank Transfers. Cryptocurrency enthusiasts will appreciate our support for Bitcoin transactions, which offer enhanced privacy and often come with special bonus incentives. For withdrawals, most of these same methods are available, with processing times varying by method. E-wallets typically process within 24-48 hours, credit card withdrawals may take 3-5 business days, and bank transfers can take 5-7 business days. Courier Cheque is also available for withdrawals if you prefer a physical payment method. All transactions are protected with advanced encryption technology to ensure your financial information remains secure. Currently, Roaring21 primarily supports USD as the operating currency.

At Roaring21 Casino, fair gaming is our top priority. We exclusively partner with Real Time Gaming (RTG), a renowned software provider known for their commitment to fairness and transparency. All our games use certified Random Number Generators (RNGs) that undergo regular testing by independent auditing firms to ensure truly random and unbiased outcomes. These RNGs make it impossible to predict or manipulate game results, guaranteeing that every spin, deal, or roll has the same statistical chance of winning as advertised. We maintain transparent Return to Player (RTP) percentages for all our games, which are regularly audited to confirm they operate as designed. Additionally, our platform undergoes frequent security assessments to protect against any potential vulnerabilities. We believe in responsible gaming and provide tools for players to set deposit limits, loss limits, and self-exclusion options. Our commitment to fair play extends to our bonus terms and conditions, which are clearly stated without hidden requirements. By adhering to these strict standards, we ensure that every player has an equal opportunity to win while enjoying our extensive game selection.

Roaring21 Casino offers comprehensive customer support to assist with any questions or concerns you might have. The most direct way to reach our support team is via email at support@roaring21.com, where our representatives typically respond within 24 hours. For more immediate assistance, we recommend using our Live Chat feature, accessible directly from our website. This service connects you with a support agent within minutes and is available 24 hours a day, 7 days a week, including holidays. Our support team is professionally trained to handle inquiries about account management, deposits and withdrawals, bonus terms, game rules, and technical issues. All support is provided in English by knowledgeable representatives who can effectively resolve most concerns during your first contact. Before reaching out, you might want to check this FAQ section as many common questions are already answered here. For complex issues, our team may request verification documents to protect your account security. We're committed to providing exceptional service and welcome your feedback to help us continuously improve our support quality.